That said if you reside in this degree of elegance theses charges are mere incidentals Parking is $38.00 a day and self parking is not available. You cannot however get the internet in your room and have to pay about $20.00 for the hotels Wi fi. (Being American I have never had much respect for the British) There is a beach path that is exquisitely landscaped. The staff knows you by name and you are treated better than royalty. The Lobby overlooks the ocean and the Loft and Studio are two fine dining experiences not to miss.
Montage laguna beach address full#
Laguna beach is a quiet high energy oasis away from the chaos of the downtown LA area,yet is is full of art galleries fine dining and entertainment bar none.Ode to the Montage My wife ad I will definitely return. Stairs led you to high surf and beautiful sand with beautiful palms swaying in the gentle breeze. We were located right on a beach cliff with direct access to one of the most scenic beach resorts in the world in all places Los Angeles. In all my trips around the globe I have never experienced the comfort hospitality and the quality of the service anywhere on all the 5 continents I have visited. I am an international traveller who stays at 5 star hotels. We watched numerous people offer the security money and / or sneak in and upon questing them about it we were treated very rudely and were eventually told by security that we had to leave or they would have us “thrown out”.Īfter spending such a large amount of money to try to make New Year’s Eve special I’m sure you can understand my disappointment in the way that you treat your guests and can’t imagine how a facility like yours can treat guests in this manner and still r We stood in line for about a half hour to see if there was any way they could make an exception and let us attend. Upon arriving at the lobby area around 10:30pm we were told that we could not come in if I did not have a reservation and that the hotel staff that I had talked to at check-in “didn’t know what they were talking about”.
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Upon checking in, I asked multiple members of your staff about any arrangements that would be needed to attend the lobby party (as I understood it was a different format this year) and they assured me that as a hotel guest I was free to enjoy the music and bar area at any time. I was a guest at your hotel over New Year’s Eve (12/31/17) and wanted to express my extreme disappointment with your personnel and the treatment my guests and I received.Īfter attending the NYE lobby event at your hotel for the past couple of years (which was fantastic) I decided to stay at the property this year and reserved suite #7134 for a couple of nights.
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